Here’s what worked – and what didn’t

The spacious room, complete with a kitchenette, made it easy to prepare meals and enjoy family dinners together. The warm pool area offered a relaxing escape with plenty of seating and towels available.

Staff interactions were disappointing, lacking helpfulness during issues. This led to frustrations when dealing with unclean kitchen appliances, and my overall experience suffered from inadequate service responses.

The room was spacious and well-equipped with a kitchenette, which made it easy to prepare meals. The warm pool area was a delight, with plenty of seating available. I truly appreciated the little details, like the personalized greeting on the TV screen.

Some areas were unclean.

comforting home-like atmosphere with personalized touches that made our stay special

The suite had a small kitchen, perfect for family meals. We had a lovely quiet dinner at the dining table. Free wi-fi in public areas was a great bonus.

The suites offered a full kitchen with a dishwasher, which was really convenient for preparing meals.

Our experience was marred by unhelpful staff and unclean facilities. The TV in our room didn't work despite multiple calls to the front desk, and we were left with dirty dishes in the dishwasher upon arrival. Additionally, the pool area was littered with used towels and fast food, highlighting a lack of attention to cleanliness.

Utilize the generous cooking utensils in your kitchenette for family meals. it makes a significant difference during your stay.

Positive, The suite was spacious, with a well-equipped kitchenette perfect for cooking. The updated bathrooms were easily accessible. Breakfast was delicious, and the pool area was warm with plenty of seating. We really enjoyed the little details like the personalized TV greeting! 😊

The Towneplace Suites offered a very nice and comfortable room with ample space, including a dining table and kitchenette, which was convenient for preparing meals. Despite being situated near the elevators, the room was quiet, allowing for a restful stay. Breakfast options were plentiful, contributing to a pleasant start to the day.

The staff was unhelpful during my stay.

The full kitchen, the spacious dining area, the warm pool was truly impressive.

Just a smart choice for a short layover in Edwardsville with outstanding value for money. I loved having a well-equipped kitchenette which made it easy to prepare a quick meal. If you plan to swim, get your pool towels early before they run out.

The spacious Studio with two Queen beds featured a well-equipped kitchenette and a comfortable dining area, making it great for families. The updated bathrooms offered easy accessibility, and the warm pool area provided a relaxing retreat. Breakfast included globally inspired dishes, adding a delightful start to the day. However, some cooking utensils were missing, and the overall cleanliness could have been improved, as there were minor concerns with the bathroom facilities.

The room was super comfy with a full-size fridge and all the kitchen essentials. I loved the warm pool area which was perfect for a quick swim. Relaxing by the outdoor seating was such a nice touch after a long day, and I appreciated the little details like the personalized TV greeting. Just a heads-up, the pool water was a tad cooler than I expected, but it didn't really put a damper on my stay! 😊